Learner Mistreatment

We are here for you, feel free to contact us if you want to discuss, disclose or report something that has happened.

I would like to:

Connect with Someone Disclose or Report Mistreatment

These webpages are here to support all residents and clinical fellows (including International Medical Graduates (IMGs) and externally sponsored learners), as well as visiting elective learners who are registered with PGME.

Call 911 or seek immediate assistance from onsite security or other authorities if you are concerned about impending harm to yourself or others. Contact a designated PGME Program leader only after your safety is ensured.

We place the utmost importance on your safety and well-being. If you have experienced or witnessed behaviour that you perceive or suspect of being mistreatment, you can discuss, disclose, or report the concerning behaviour. Please come forward even if all you would like to do is talk. 

We encourage all members of the Faculty of Medicine Community, including students, to practice allyship by disclosing or reporting mistreatment witnessed in the learning environment, even if not experienced directly.

Information for AVP and/or PEAP Learners

Find out more about:


Dr. Reena Pattani – Director of Learner Experience, Temerty Faculty of Medicine

I am a clinician-teacher in the Department of Medicine and a staff physician in Internal Medicine at St Michael’s Hospital, Unity Health Toronto. I have worked with learners at all levels on the frontlines and also served as the Internal Medicine clerkship site co-director and the General Internal Medicine Fellowship site director at my hospital. In these roles, my goal has been to help learners thrive, and not just survive, through their training. Training to become a physician is challenging in so many ways, and we have a responsibility to ensure that you have support and guidance to become the best versions of yourselves. If you feel unsettled by something that you have experienced or witnessed, I am here for you to unpack it and determine next best steps. I will earn your trust and work hard to be your advocate. Please feel free to contact me anytime!

Marina Mammon – Learner Life Specialist, Learner Experience Office, Temerty Faculty of Medicine

I am a registered social worker with experience in the areas of workplace stress and burnout. I have a background in clinical social work, mediation, and mindfulness, which has informed my work in the Learner Experience Office.  I also work as a Learner Life Specialist with the Office of Learner Affairs (OLA) and have previously worked as a Wellness Consultant at Post Graduate Wellness. My goal is to provide learners with support in navigating challenging academic and professional environments. I use a trauma-informed lens in my practice and strive to create a safe space that is non-judgemental and confidential, to enable learners to discuss their concerns and receive support.

Saunia Palmer-Nelson – Learner Life Specialist, Learner Experience Office, Temerty Faculty of Medicine

I’m a Registered Psychotherapist and have 7 years of experience. Prior to becoming a Learner Life Specialist, I worked at Turning Point Youth Services as a Counsellor for an Intensive In Home program, as well as Associated Youth Services as a family Counsellor and Morneau Shepell as a Counsellor. My areas of expertise and subjects I’ve received training in are cognitive behavioural therapy, emotionally focused therapy, crisis intervention, trauma, family dynamics, anxiety and depression. I’ve enjoyed my work experiences so far, and I am ready to apply my skills to working with learners who have witnessed or experienced mistreatment, to support them in navigating available processes.


Gabrielle Phua – Administrative Coordinator, Learner Experience Office, Temerty Faculty of Medicine


I graduated from the University of Toronto with a Bachelor of Commerce in 2019. Before joining the Office of Learner Affairs, I worked in the Postgraduate Medical Education (PGME) office as an Events and Administrative Assistant. As an Administrative Coordinator for the Learner Experience Office, I bring a positive and helpful attitude to all my work, and strive to support learners accessing our office. I understand how hard it is for learners to come forward after they have witnessed or experienced mistreatment, especially amidst the rigours of medical training, and I hope to make learners’ interactions with our office as supportive and inviting as possible.

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