Learner Mistreatment – Additional Supports

I am looking for:

General Resident Support:

PARO: Professional Association of Residents of Ontario

PARO’s priority is to advocate on behalf of its members, addressing professional and educational concerns in order to optimize the training and working experience of Ontario’s newest doctors thus ensuring that patients receive the best possible medical care.
PARO can provide support to residents experiencing challenges related to academics, wellness, contract, and non-contract employment issues.
Phone: 416-979-1182 Toll Free: 1-877-979-1183 Fax: 416-595-9778 Email: paro@paroteam.ca

Medical Care

Postgraduate Wellness Office

The Postgraduate Wellness Office can help connect you with medical care and referral resources.
E-mail: pgwellness@utoronto.ca

Mental Health Support

Postgraduate Wellness Office

Access to confidential counseling/psychotherapy and wellness coaching; support during remediation/academic difficulty; career and postgraduate training guidance; disability and accommodation support; educational programming/workshops on themes related to wellness & performance; research pertaining to resident wellness; contact information to the U of T community.

Ontario Medical Association (OMA) Physician Health Program (PHP)

Confidential support for learners. The PHP can provide information on substance abuse and dependence, offering support for those seeking help. For learners seeking help, PHP can assign a case manager to their care who will monitor treatment plans and refer them to community resources for assessment and treatment.
Location: 150 Bloor St. West, Suite 900, Toronto, Ontario M5S 3C1
Hours: Monday to Friday 8:45 a.m. to 5 p.m.
Contact by phone: 1-800-851-6606 or visit the OMA website

Equity and Diversity

Accessibility For Ontarians With Disabilities Act Office (AODA)

The Accessibility for Ontarians with Disabilities Act (AODA) Office ensures that U of T is meeting the AODA standard obligations as legislated by the Province of Ontario and makes the University accessible for all staff, faculty, librarians and students. The Office delivers online and in-person training, as well as provides outreach and resources among other support services.

Anti-Racism & Cultural Diversity Office (ARCDO)

The Anti-Racism and Cultural Diversity Office (ARCDO) within the Division of Human Resources & Equity, provides services to support University members in their efforts to foster environments that are intentionally racially diverse and inclusive through the advancement of equitable practices, education and training and the provision of complaints resolution supports on matters of race, faith and intersecting identities as guided by the Ontario Human Rights Commission.

Family Care Office (FCO)

The Family Care Office provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families. We raise awareness of family care issues central to the achievement of education and employment equity at the University of Toronto.

Office of Indigenous Initiatives (OII)

The OII provides an overview to the Indigenous community, initiatives, services, and academic programs on all three U of T campuses. It is a starting point for your journey to discover the vibrant Indigenous communities at U of T. It will lead you to more in-depth resources that have been developed across the three campuses.

Sexual & Gender Diversity Office

The SGDO provides education, programming, resources and advocacy on sexual and gender diversity for students at all U of T campuses, including LGBTQ counselling via Counseline.

Sexual Violence Prevention & Support Centre

The Sexual Violence Prevention and Support Centre is here to help and support students, staff and faculty at the University of Toronto who have been affected by sexual violence or sexual harassment. The centre provides assistance to understand, access and navigate supports such as counselling, medical services, academic or workplace accommodations, financial aid and legal aid. The Centre also works to end sexual violence on campus through training and education.

Crisis Support

PARO: Professional Association of Residents of Ontario

24 Hour confidential Helpline available to residents, their partners and family members, as well as medical students. The toll-free number, 1-866-HELP-DOC (1- 866-435-7362), is accessible anywhere in Ontario, 24 hours a day, 7 days a week. In order to provide this service, PARO has partnered with Distress Centres of Toronto.
Helpline volunteers have had extensive training in acute crisis intervention, depression, anxiety, and many other conditions. They have also received special training relating specifically to residents including information about hours of work, working conditions and common stressors.

Hospital Emergency Department
Learners may also visit the closest emergency department for support.

Not what you are looking for? Whether you are a new trainee or have been with us for a period of time, please visit our orientation manual and accompanying webpages for additional contacts and supports https://pgme.utoronto.ca/current-trainees/before-starting-a-new-training-session/resources-for-new-trainees/ .

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