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Learner Assistance

Activate Your UTORid, Set Up UTmail+ e-mail & Obtain Your TCard

Overview 

To access University of Toronto systems and official communications, you must activate your:

  • UTORid
  • Set up UTmail+ Account
  • Enroll in UTORMFA (multi factor authentication)

These are required for the:

Important:

You should have one UTORid only. If you studied or worked at U of T before, you may already have a UTORid; if the UTORid shown in POWER does not match one you've used, contact postgrad.med@utoronto.ca.

When to Activate Your UTORid 

Activate your UTORid and set up your UTmail+ email as soon as you receive your temporary POWER login credentials. Look for an email from postgrad.med@utoronto.ca with the subject line “LOA Sign Off.”  See steps to setting up your UTORid, UTmail + and UTORMFA below.

Step 1: Access POWER

  • You will receive (or may have already received) an email from postgrad.med@utoronto.ca with the subject line “LOA Sign Off”, which includes a  temporary PIN and password.  
  • Login into POWER using the temporary pin and password

Step 2: Locate Your UTORid & Secret Activation Key (SAK)

Once logged in, you will find your UTORid and SAK in the Intial View screen OR on the New Learner Welcome Page

Screenshot of POWER System
Initial View
Screenshot of POWER System
Welcome Page
  • If a UTORid appears, activate it within 30 days (your temporary PIN expires after the grace period)
  • If no UTORid is displayed, continue using your temporary PIN/password and check daily; UTORids are processed via nightly uploads. If no UTORid after ~72 hours, email postgrad.med@utoronto.ca.

Step 3: Activate Your UTORid

For New  Members to the UofT Community:

  • Go to the UTORid Management page   
  • Select ‘Activate your UTORid’
  • Enter your UTORid and SAK from POWER

For Returning Members of the UofT Community:

If you’ve been issued a UTORid before, use the UTORid Management page to:

  • Verify your UTORid and password   
  • Get Information on your account (like, what is your UTORid? Or UTmail + e-mail)   
  • Reset a forgotten password or   
  • Change your password

Step 4: Set up or confirm your UTmail+ account

For New Members to the UofT community:

  • When you activate your UTORid, you will be able to set up UTORid password and UTmail+ email address.
  • Your official email will end with @mail.utoronto.ca (for example: firstname.lastname@mail.utoronto.ca)

For Returning Members to the UofT Community:

  • You can find your @mail.utoronto.ca email address by selecting ‘Get Information’ on your account on the UTORid Management page.   
  • UTmail+ accounts are only active while you are enrolled in studies. If you previously completed your studies and do not see your UTmail information on the ‘Get Information’ page, your UTmail+ account may be deactivated  
    • To reactivate your email account. You can do this on the UTORid Management by selecting ‘Reactivate current staff, faculty, or student UTmail+’ to regain full access to all UofT’s available services

Step 5: Enrol in the Multi-Factor Authentication (MFA)

TCard (optional)

You may also choose to obtain a TCard, which may be required to access certain university facilities and resources.

Using Your UTORid and TCard: Access, Services, and Benefits

For UTORid and TCard usage details, visit the TCard Office. 

How to Get Your TCard

To get a TCard, visit the TCard office during operating hours and bring your:

  • UTORid/Trainee ID number
  • Valid Government photo ID (physical unexpired government-issued ID). No photos or photocopies.

Important Notes: 

  • Your POWER confirmation of Registration letter includes your trainee ID# 
  • Hospital badges are NOT accepted as government-issued photo ID 
  • Documents must match the information in U of T’s record system

Need help?

UTORid General Help e-mail:  postgrad.med@utoronto.ca  

FAQs - UTORid