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Learner Assistance

Activating Your UTORid & TCard

Overview 

Activating your UTORid, setting up your UTmail+ e-mail and enrolling in UTORMFA (multi-factor authentication) are required to access University of Toronto systems, services and official communications.  

Your UTORid is your single, permanent digital identity at U of T. Having multiple UTORids can cause issues with system access, email delivery, registration records, and account security.

Important:

  • You should have one UTORid only 
  • If you previously studied or worked at U of T, you may already have a UTORid 

If you believe you have more than one UTORid, or if the UTORid shown in POWER does not match one you have used before, contact postgrad.med@utoronto.ca for assistance.

What your UTORid & UTmail+ Gives You Access To 

Your UTORid and UTmail+ account are required to access key university systems, including:  

  • POWER Postgraduate Web Evaluation and Registration System 
  • Registration Document Portal secure upload of required registration documents 
  • UTmail+ your official UofT email address 
  • Elentra  teaching, learning, and assessment platform 
  • Quercus U of T’s Learning Management System (LMS) 
  • Microsoft 365 including Power Apps used to access the Registration Document Portal

When to Activate Your UTORid 

Activate your UTORid and set up your UTmail+ email as soon as you receive your temporary POWER login credentials. Look for an email from postgrad.med@utoronto.ca with the subject line “LOA Sign Off.”  See steps to setting up your UTORid, UTmail + and UTORMFA below.  

TCard (optional)

You may also choose to obtain a TCard, which may be required to access certain university facilities and resources.

Steps to Setting Up Your UTORid, UTmail+ and UTORMFA

Step 1: Access POWER

  • You will receive (or may have already received) an email from postgrad.med@utoronto.ca with the subject line “LOA Sign Off”, which includes a  temporary PIN and password.  
  • Login into POWER using the temporary pin and password

Step 2: Locate Your UTORid & Secret Activation Key (SAK)

Once logged in, and if you are new to the U of T community, you’ll see your UTORid and Secret Activation Key (SAK):  

  • In the top right corner of the Initial View screen

    OR
  • On the New Learner Welcome Page

Important: 

  • If your SAK field is blank, your UTORid is likely already active. This is common for returning members of the U of T community, such as undergraduate, graduate students, MD students, or employees.  
  • If a UTORid is displayed in your POWER account, activate it within 30 days and use it for future logins to POWER. After the 30-day grace period, your temporary PIN and password will expire, and you will no longer be able to login with your initial credentials, and you will need to contact power.helpdesk@utoronto.ca.
  • If no UTORid is displayed, continue using your temporary PIN and password until one is assigned. UTORids are processed through a nightly upload, check your POWER account daily for updates. If 72 hours there is no UTORid, please contact postgrad.med@utoronto.ca

Step 3: Activate Your UTORid 

For New  Members to the UofT Community:

  • Go to the UTORid Management page   
  • Select ‘Activate your UTORid’
  • Enter your UTORid and SAK from POWER

For Returning Members of the UofT Community:

If you’ve been issued a UTORid before, use the UTORid Management page to:

  • Verify your UTORid and password   
  • Get Information on your account (like, what is your UTORid? Or UTmail + e-mail)   
  • Reset a forgotten password or   
  • Change your password

Step 4: Set up or confirm your UTmail+ account

For New Members to the UofT community:

  • When you activate your UTORid, your UTmail+ account will be set up automatically.  
  • Your official email will end with @mail.utoronto.ca

For Returning Members to the UofT Community:

  • You can find your @mail.utoronto.ca email address by selecting ‘Get Information’ on your account on the UTORid Management page.   
  • UTmail+ accounts are only active while you are enrolled in studies. If you previously completed your studies and do not see your UTmail information on the ‘Get Information’ page, your UTmail+ account may be deactivated  
    • To reactivate your email account. You can do this on the UTORid Management by selecting ‘Reactivate current staff, faculty, or student UTmail+’ to regain full access to all UofT’s available services

Step 5: Enrol in the Multi-Factor Authentication (MFA)

Using Your UTORid and TCard: Access, Services, and Benefits

For UTORid and TCard usage details, visit the TCard Office. 

How to Get Your TCard

To get a TCard, visit the TCard office during operating hours and bring your:

  • UTORid/Trainee ID number
  • Valid Government photo ID (physical unexpired government-issued ID). No photos or photocopies.

Important Notes: 

  • Your POWER confirmation of Registration letter includes your trainee ID# 
  • Hospital badges are NOT accepted as government-issued photo ID 
  • Documents must match the information in U of T’s record system

Need help?

UTORid General Help e-mail:  postgrad.med@utoronto.ca  

FAQs - UTORid