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Learner Assistance

Activating Your UTORid & TCard

Overview

Your UTORid provides access to essential university systems and services, including: 

  • POWER - Postgraduate Web Evaluation and Registration 
  • Registration Document Portal 
  • UTmail+ email account
  • Elentra - Integrated online teaching and learning platform for initiating and submitting assessments
  • Quercus - U of T Learning Management System (LMS)

You must activate your UTORid and set up your UTmail+ e-mail account promptly upon receiving your temporary POWER login credentials (check the email from postgrad.med@utoronto.ca with the subject line: LOA Sign Off)

Additionally, you have the option to obtain a TCard, which may be required to access certain university resources. 

Activate Your UTORid

Step 1: Log into POWER

  • Visit your POWER login page. 
  • Enter your PIN and temporary password (check the email from postgrad.med@utoronto.ca with the subject line: LOA Sign Off)

Step 2: Retrieve Your UTORid & Secret Activation Key (SAK)

After logging into POWER, find your UTORid and SAK:

  • at the top right of the Initial View screen in your POWER account

    OR
  • on the New Learner Welcome Page screen in your POWER account

Important Notes: 

  • If a UTORid is displayed in your POWER account, activate it within 30 days and use it for future logins to POWER. After the 30-day grace period, your PIN and password will expire, and you will no longer be able to login with your initial credentials and you will need to contact power.helpdesk@utoronto.ca.
  • If no UTORid is displayed, continue using your temporary PIN and password until one is assigned. UTORids are processed through a nightly upload, check your POWER account daily for updates.
  • If the SAK field is blank in POWER, your UTORid has already been activated. Verify your UTORid Status.  

Step 3: Activate Your UTORid 

  • Activate your UTORidusing your assigned UTORid and SAK. 
  • During activation, you will be issued a UTmail+ account (your official U of T email: @mail.utoronto.ca)
    • Make note and set up your UTmail+ account, it will be required to log in and upload required registration documents to the Registration Document Portal
  • Visit UTORid Management to:

Step 4: Enrol in the Multi-Factor Authentication (MFA)

head with thought bubble containing question mark inside

For forgotten UTORid, UTmail+ account or password, contact:

The University of Toronto Information Commons Help Desk or 416-978-HELP (4537)

Preventing and Merging Duplicate UTORids

  1. Prevent a Duplicate UTORid: 
    • If you previously attended U of T and already have a UTORid and a new one has not been assigned, email postgrad.med@utoronto.ca with your ROSI number to ensure it is updated in POWER. This prevents a new UTORid from being generated. 
    • If you previously attended U of T and already have a UTORid but a new one has been generated, see merging duplicate UTORids below.
  2. Merging Duplicate UTORids:
    • If you have two UTORids due to a delay in updating your ROSI number:
      • A. Contact Information Commons at help.desk@utoronto.ca and provide:
        • Both UTORids
        • Your SAK number 
        • Your ROSI number
        • Your preferred UTORid
      • B. Check POWER – If your preferred UTORid is missing:
        • Contact Information Commons again to confirm your UTORid, SAK number, and ROSI number on their end
        • Send these details to postgrad.med@utoronto.ca – PGME will investigate with UTOR auth to resolve the issue 

Using Your UTORid and TCard: Access, Services, and Benefits

For UTORid and TCard usage details, visit the TCard Office. 

How to Get Your TCard

To get a TCard, visit the TCard office during operating hours and bring your:

  • UTORid/Trainee ID number
  • Valid Government photo ID (physical unexpired government-issued ID). No photos or photocopies.

Important Notes: 

  • Your POWER confirmation of Registration letter includes your trainee ID# 
  • Hospital badges are NOT accepted as government-issued photo ID 
  • Documents must match the information in U of T’s record system

Need help?

UTORid General Help e-mail:  postgrad.med@utoronto.ca  

FAQs - UTORid